Our commitment to privacy

Solid Gun Works Privacy Policy was developed as an extension of our business practices, our commitment to combine the highest-quality products and customer service.  We aim for the highest level of integrity in dealing with our customers, your privacy matters to us.

This Privacy Policy along with our Terms of Service are designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us.

Your rights over your data

If you have an account on this site, have made a purchase or have left comments or reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What information do we collect?

When you visit our Web Site you may provide us with two types of information- personal information you knowingly choose to disclose and Web Site use information as you browse our web site:

Personal information you choose to provide to us

If you choose to purchase products from us, you will need to give us personal information. For example, you may need to provide the following information:

Billing address
Shipping address
Email address
Phone number
Credit card number

Web site use information

We request information that we believe will help us serve you better. For instance, your phone number allows us to call regarding shipping issues and your e-mail address allows us to send you order and shipping confirmations. If you supply us with your email address you may receive periodic notices from us with information on new products and services or upcoming events. If you do not wish to receive such notices, please let us know by sending us an e-mail to [email protected].

Cookies and other tracking technology

As you interact with content on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year, or until you clear your browser cookies.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you comment or leave a review, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the page ID of the page you commented on. It expires after 1 day.

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Please refer the privacy policy of those sites for more information about their privacy practices.

How do we secure information transmission?

We always use industry-standard (P2PE) point to point encryption technologies when transferring and receiving credit card data exchanged with our web site and adopt internal procedures to safeguard personal information within our system. Other email that you may send to us may not be secure and, for that reason, we ask that you do not send confidential information to us through an unsecured email. Despite our commitment to data security, we cannot guarantee that our systems or the Internet will always be secure. It is important for you to protect against unauthorized access to your password and to your computer.

How do we protect your information?

We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure. Our company values, ethical standards, policies and practices are committed to the protection of customer information and we will never share information collected with any outside entity except as required by law.

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